Don’t get me wrong I really do like working remotely. However, being able to walk to a person’s desk when they have been ignoring your emails is power move I miss having access to. I have been emailing this guy for two weeks and getting nothing. I have been including his manager on the emails, still getting nothing. The next person up is the CFO and I have already been told no I can’t include them on the email thread.
If I have to come to you desk to ask for something I have likely lost respect for you and I don’t care that you think I am a whiny bitch. Different business units have different priorities, but you should still set the expectation of when you will be able to get to it.
Is it the other guy’s responsibility to set the expectation on when to get to it?
If it is stopping you, then talk to your supervisor/boss/manager/whatever. It’s literally their job to “unstuck” you, especially when it’s due to differing business priorities (i.e. red tape).
As another comment has mentioned, if it truly is a priority than at least with digital communication you’ve established a paper trail. In person confrontations diminish the length and quality of this trail.