The recent discussion of instance admin burnout has got me thinking about how do we create a sustainable model going forward to prevent admins from being over burdened.
The biggest workload for admins is they become the defacto community moderators for every community with inactive mods, inattentive mods, etc.
I imagine this is part of the overloading stress that caused lemm.ee to throw in the towel.
Mandatory Moderation Model
- 1 - Every community that doesn’t follow the following rules get’s autolocked
- 2 - Every community on a instance needs a moderator
- 3 - Every moderator must be active
- 4 - The report backlog for a community must not get stale or too old (24h/48h)
Admin’s would be moderator managers, and not get involved in user posts, just moderator issues
- A - Moderator not following instance TOS
- B - Moderator acting in bad faith
- C - Unlocking communities when moderators fix the initial issue
What are your thoughts? Would this help larger instances scale better?
I agree its harsh compared to the current default , but if they are not around then its the admins responsibility to moderate spam or abuse in their absence. The solution to someone having a 3 day weekend isn’t that the admins get no weekend, its the moderators of a community need to recruit more moderators, or checkin periodically