Apart from that I am looking for a solution to a personal issue (see my other comment), I posted this because I was thinking this could be a great way to support other new Linux users and friends.

  • HaraldvonBlauzahn@feddit.orgOP
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    13 hours ago

    I was talking with my brother who was supporting our mother on her Windows laptop. He was using TeamViewer for years but that company now requires to subscribe to an expensive license on top of this is a really security- and privacy-sensitive kind of access.

    His main requirements are that the new solution are:

    • safe
    • very easy to use for the supported person
    • better works without VPN, public ports etc though this isn’t mandatory.

    So, it needs to be easy. I was first thinking in VNC but while I have been using TigerVNC for years in Home Office, this looks not exactly as easy as TeamViewer.

    Last week was talking with our stand-in admin at work who turns out to know Linux well. He said he has very good experiences with RustDesk, uses it for home office and also for remotely accessing Windows machines.

    What are your experiences?