I ran into a similar problem after a bios update.

Turns out “this update may wipe out your bitlocker key” also means “if you don’t have bitlocker turned on, it’ll just wipe out your windows key.”

With Time Warner you don’t even have to do that you can just call up and ask, they’ll probably give you the discount. They absolutely do not care.

Amazon makes something like 80% of their profit off of Amazon web services. They have no reason to give the tiniest crap about any physical product they will ever sell ever again.

AOL was fined some small amount for this exact thing.