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They’re not immaculate. They used to outright deny people the right to refund their games, but they turned that around after a massive lawsuit from a government agency. Good change! I support that. But they’re not behaving in an anti-competitive manner. What, are they supposed to intentionally make themselves worse in the hopes that other stores pop up? That’s not how any of this works.
Ask an average amateur radio group/forum what the best radio under $50 is. In equal numbers, you will be flooded with suggestions by people who believe their own handheld within (or slightly above) that price point beats every other option, and other people who insist that any radio that inexpensive is “cheap Chinese garbage” and you have to spend upwards of $200 to get a decent starter radio.