• Queue@lemmy.blahaj.zoneEnglish
    324·
    4 months ago

    I was slightly okay with Audible’s DRM when the credits you got each month stacked with the older ones, so you could have 4 over the months as you still listened to the books you already had, and then exchange them for newer books of the series and what not.

    And then my brother and I stopped paying, and the credits were there for a month. Check back later, 0 credits. The books are still there, but the credits we paid money for are gone. So that sucks. Fuck em.

    • conciselyverbose@sh.itjust.worksEnglish
      202·
      4 months ago

      They make it pretty clear that you lose credits when you cancel. I don’t love that, but when you consider how much of a discount credits can be from the cheapest other way to buy some books, I don’t think it’s really unreasonable, either.

      As for you seemingly repeatedly exchanging books for new ones, that’s definitely not the intent of them allowing you to return books you’re not happy with.

      • Queue@lemmy.blahaj.zoneEnglish
        2·
        4 months ago

        I meant exchanging the credits for the books, not books for books. Apologies if that came off as unclear.

        And a lot of the online ads on podcasts and shows constantly state “it’s all yours to keep as long as you want” so my brother and I, both thought it was to all, not just the books. It’s why we were okay with paying for another month to allow more credits to stack up, as not every book was 1 credit.

        • conciselyverbose@sh.itjust.worksEnglish
          3·
          4 months ago

          Fair enough. It sounded like you were using “I’m not happy with this book” to return it for a credit and get a different book repeatedly.

          I haven’t heard any podcast ads so I’m not sure if people are doing their own bad reads. The actual cancel page made it pretty clear to me that unused credits disappeared every time I turned it on and off.

          I’ve never seen a book for more than one credit, so not sure if you’re in a country with a different setup or what.

    • William@lemmy.worldEnglish
      7·
      4 months ago

      It used to be 12 months, and I was so mad at that that I stopped subscribing, used all my credits, and basically never went back. I won’t even consider subscribing again so long as things I pay for don’t continue to be mine. I paid for the those credits, and they should be there forever until I use them. If they don’t like that, they should give my money back instead.

    • blindsight@beehaw.orgEnglish
      51·
      4 months ago

      Wait, really? This is the first I’ve heard of that. That’s ridiculous. If you don’t use your credit each month, then you’re just paying for nothing that month, essentially? Feels like that should be illegal.