I currently work as Helpdesk analyst for a company that produces projectors. I am on the NOC that field technicians call into for any assistance. I would describe my job as having some elements of network, software, and hardware troubleshooting. Ultimately with my end goal I want to get into cybersecurity and be on a SOC somewhere. To achieve that I am working on my Net+ and building a home lab with some hardware I have to practice building a virtual network. Eventually I want to develop my coding skill and get my Sec+ and other certs. What are the opinions of those who are in both industries and any advice?

  • NoneYa@lemm.ee
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    19 days ago

    I think your cert plans are good, but I think you should also get a Microsoft cert relating to security as well just to diversify and also be appealing to orgs that are using Defender and give you another perspective. Microsoft has exam vouchers every so often so you have the opportunity to schedule an exam for free if you participate too.

    I am currently unofficially the security guy at my job in my role because no one else was taking it on and I have similar goals as you and this is the route I’ve been taken thus far.

    If you have the freedom in your current role, see if there are any security related tasks you can take on to gain some experience if that sounds appealing too.

    • Clydesdalecrusher@programming.devOP
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      19 days ago

      Yeah that’s kind of what I have been doing, I have been trying to do things focused on networking and trying to understand cinema servers since many use a form of Linux. Though Microsoft skills always seem to be some of the most popular